Collaboration Technologies Specialist
Job #: 859-502
Job Title: Collaboration Technologies Specialist
Department: Research Computing
Dept. #: 62405
Department Contact: Gurcharan Khanna
Phone: 475-7504
Email: gurcharan.khanna@rit.edu
Position Summary
The Collaboration Technologies Specialist is responsible for researching, operating, maintaining, and documenting the use of advanced research tools for interactive, multiple user collaborations. The Specialist will operate live collaboration events, maintain the system components, implement next-generation technologies, and work with other members of the team.
Essential Tasks
Learning how to use specific software packages. Setting up and maintaining computer systems running Linux, WindowsXP, MacOS and other operating systems. Learn how to debug network errors and correct them. Specifying and purchasing equipment and parts necessary to accomplish the task at hand. Setting up specific spaces with regard to computers, microphones, cameras, projectors, computer displays, furniture, etc. as needed to host live collaboration events. Training others in the use of these systems. Document work done.
Qualifications/Special Skills Required
Must be fluent in Linux, MacOS, and WindowsXP operating systems administration. Must be familiar with a range of software applications such as web browsers, video players, system monitoring tools, security protocols, shared filesystems, peer to peer tools, collaboration tools such as wikis and content management systems. Must be able to work independently, initiate problem solving, report promptly for work, stay in close contact with supervisor via email, IM, etc., learn quickly, excellent writing skills, contribute creative ideas to solve problems, have excellent interpersonal skills to work with a wide range of clientele, from students to staff to faculty to guests.
Qualifications/Special Skills Preferred
Software development and coding skills in the unix and windows environments. Experience with video compression techniques. Knowledge of network protocols such as multicast and IPv6. Familiarity with TV/Film production values in terms of lighting, acoustics, and composition.